Toll Free Number: 877-422-5282
Baja Broadband’s Accessibility Policy
Click Here for Baja Broadband’s Accessibility Recordkeeping and Reporting Policy
Monday – Friday: 7AM – 8PM (MST)
Saturday: 8AM – 6PM (MST)
Technical Support – Internet and Phone
Toll Free 24/7 Number: 877-321-6851
Click Here for Baja Broadband’s Accessibility Recordkeeping and Reporting Policy
Click Here for Online Technical Support
Click Here for Recent Article on how to protect your Identity
Click Here for Baja Broadband’s Speed Test
Baja Cable TV and Digital TV Information
Click Here – Remote Control codes, set-up and additional commands
Click Here – Quick Tips for your Standard Digital Receiver (PDF)
Click Here – Viewers Manual for your Standard Digital Receiver (PDF)
Baja HD-DVR Information and Manuals
Click Here – Connecting your High-Definition Receiver (PDF)
Click Here – Quick Tips for your HD/DVR Receiver (PDF)
Click Here – Viewers Manual for your HD/DVR Receiver (PDF)
Acceptable Use Policy For Internet Services
Click Here – AUP Baja Broadband (PDF)
Broadband Internet Service Disclosures
Click Here – Broadband Internet Service Disclosures (PDF)
What are the important points that I need to know about Data Usage?
Click here for a complete list of the frequently asked questions related to Data Usage.
Baja Home Phone Information and User Manuals
Click Here – Call Forwarding Supplement
Click Here for Baja’s Home Phone Quick Reference Guide
Click Here for Baja’s Voice Mail Installation Guide
Click Here for Baja’s Enhanced Voicemail Instructions Guide*
Click Here for Baja Broadband’s CPNI Policy
*Baja Broadband’s Enhanced Voicemail Service is not yet available for all areas, please refer to document for details on where the service is available. All other voice mail users can refer to Baja’s Voicemail Installation Guide.
Baja Broadband Operational Headquarters
Baja Broadband
901 N. Florida
Alamogordo, NM 88310
Baja Broadband complies with the Online Copyright Infringement Liability Limitation Act of 1998. As required by the Act, we have adopted a policy to terminate services to account holders or subscribers who repeatedly infringe copyrights. In the event that we receive a determination that any subscriber or account holder has infringed another’s copyright through the use of our system or network, we reserve the right to terminate service to that subscriber or account holder after receiving notice of further copyright infringement by that subscriber or account holder.
Baja Broadband accommodates and does not interfere with standard technical measures to identify and protect copyrighted works, subject to the limitations of the Act.
